PART 2Inspection ratings

Welsh Ministers’ duty to provide inspection rating for relevant regulated service

2.  When the Welsh Ministers carry out an inspection of a relevant regulated service, they must, in respect of the assessments referred to in section 36(2)(a) to (c) of the Act, give such rating as they consider appropriate.

Requirement as to display of inspection ratings

3.—(1) A relevant service provider must show on every website maintained by it or on its behalf, and which relates to its relevant regulated service, the most recent inspection rating—

(a)for each relevant regulated service, and

(b)for each place at, from or in relation to which the relevant regulated service is provided, and to which the rating applies.

(2) A relevant service provider must ensure that a copy of the information to which paragraph (1) applies is made available upon request.

(3) A relevant service provider must display the most recent inspection rating at the place at which, or from which the service is provided and to which the rating applies.

(4) But paragraph (3) does not apply in relation to—

(a)a care home service provided at a place where—

(i)it is provided wholly or mainly to persons under the age of 18, or

(ii)it accommodates four or fewer individuals;

(b)a place from which a domiciliary support service is provided which is not accessible to members of the public.

(5) An inspection rating required to be displayed in accordance with the requirements of this regulation must—

(a)be displayed without delay after it is published in an inspection report;

(b)be in the specified form designated by the Welsh Ministers;

(c)be legible;

(d)include the date the inspection rating was given;

(e)be displayed conspicuously in a location accessible to—

(i)individuals who are in receipt of the relevant regulated service;

(ii)visitors to the place at or from which the relevant regulated service is provided.

Appealing against inspection ratings

4.—(1) A relevant service provider may appeal to the Welsh Ministers against an inspection rating given where the conditions set out in paragraph (2) are met.

(2) The conditions are that—

(a)the relevant service provider has, within 10 working days beginning with the day on which it receives(1) a copy of an inspection report(2), notified the Welsh Ministers in writing that it is seeking a review of the inspection rating on the following grounds—

(i)factual inaccuracy;

(ii)incomplete evidence,

(b)the relevant service provider has received the outcome of the Welsh Ministers’ review of the inspection rating,

(c)the relevant service provider has, within 5 working days beginning with the day on which it receives the outcome of the review, notified the Welsh Ministers in writing that it is seeking to appeal against the outcome of the review, and

(d)the appeal is made on the same grounds as those relied on to seek the review referred to in sub-paragraph (a).

(3) Where an appeal is made by a relevant service provider, the Welsh Ministers must—

(a)consider the appeal and confirm the final inspection rating by sending the relevant service provider a final inspection report;

(b)comply with the duty to publish the inspection report under section 36(3)(a) of the Act.